Quality Control
Mountrose has many years experience in Quality control and packaging able to provide customers with complete assurance. Products are tested rigorously before approval ensuring that all products meet statutory requirements.
- Dedicated quality control departments in the UK, China and Malaysia
- Product testing – in house and external 3rd party
- Factory audit programme – in-house and external 3rd party
- Material sustainability programme
- Product certification – within Statutory requirements
- UK based customer Service team
- Customer help line number on assembly instructions
- Spare parts replacement service
- Re-packaging service (based in the UK)
- 16 years experience in direct home delivery – all goods packaged to Home delivery specification
- Repair or replacement policy available on Cabinet and upholstery products via Ecomaster, Mountrose’s service support partner.
Mountrose has built its success on providing not only a quality product but also quality of packaging and service and this has given us an unrivalled reputation within the industry.
