Replacement Parts

Mountrose has a dedicated customer service team who handle both direct consumer and customer enquiries.

A help line number is included within all assembly instructions, to ensure that if a consumer has any queries relating to their product that we can offer advice and support.

This may be as simple as giving additional instructions on correct assembly or providing a replacement part in the event of it being missing or damaged.

This service gives Customers peace of mind knowing that Mountrose continues to support each and every order and is committed to reducing unnecessary returns.